Printer Offline — Quick Troubleshooting
Follow these steps from easiest to advanced to bring your printer back online.
Common Quick Fixes
- Check power & cables: Ensure printer is powered on and cables are secure.
- Restart devices: Reboot printer, router, and the computer you're printing from.
- Check network: Confirm printer and computer are on the same Wi-Fi network.
- Clear print queue: Open your OS print queue and cancel stuck jobs.
- Disable “Use Printer Offline” mode: In Windows, open Devices & Printers → right-click → uncheck "Use Printer Offline".
Advanced Steps
- Reinstall printer: Remove and re-add printer in system settings.
- Assign a static IP: Reserve a DHCP address for your printer in the router settings.
- Check firewall/router blocking: Ensure printer ports are not blocked by firewall rules.
If you still see offline status after these steps, use the contact link below for guided assistance.